Data Protection Documentation

Pinup App's Privacy Policy — Your Data Is Safe With Us

Learn clearly in Bengali how your personal data is collected, stored, and kept secure. Pinup App treats your privacy as its highest priority.

Last Updated: January 2026
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GDPR Compliant

How We Protect Your Data

A quick overview of the key pillars of Pinup App's Privacy Policy

256-Bit SSL Encryption
All your personal information and financial transactions are protected by industry-standard SSL encryption. No third party can access your data under any circumstances.
No Data Sales
pinup app never sells or rents your personal information to third parties. Your data is used solely to improve and deliver our services.
Full User Control
You can view, update, or request deletion of your data at any time. You have full control over your privacy.
KYC Data Protection
Your national ID, passport, and other KYC documents are stored with the highest level of security. Only authorized personnel have access to this information.
Data Retention for a Fixed Period
Pinup App does not retain data longer than necessary. Once legal obligations have been met, data is deleted within the designated timeframe.
Clear Communication in Bengali
Have any questions about our Privacy Policy? Ask us in Bengali — our support team is always ready to assist you in your language.
Overview

This Privacy Policy is a transparent document governing the collection and use of information between pinup app and its users. We believe protecting your personal data is our core responsibility. By registering or using the services of pinup app, you agree to this policy.

1

What Data We Collect

When you register or use our services on Pinup App, we collect certain information. This data falls into three categories: what you provide directly, what is collected automatically, and what we receive from third parties.

Information you provide directly:

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Home Address & Country
  • National ID or Passport Number (for KYC verification)
  • Payment method details (bKash/Nagad/Rocket number)
  • Messages & Complaints Sent to Support

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Time Spent on the Platform & Pages Visited
  • Login Time & Location Data
  • Gaming History & Betting Records
Why Is This Data Needed?

Under Pinup App's Privacy Policy, we only collect information that is strictly necessary to operate our services. We never ask for excessive or unnecessary data.

See the table below for what type of data is collected and under what circumstances:

Data Type When It's Collected Mandatory?
Name & Email At Registration Yes
National ID During KYC Verification Before Withdrawal
Payment Information During Deposits & Withdrawals For Transactions
IP & Device At Every Login For Security
Gaming History Game Time Automatic
2

How Your Data Is Used

Pinup App uses your personal information only for specific, lawful purposes. The main reasons we process your data under our Privacy Policy are:

  • Account Management: To create, verify, and maintain your Pinup App account.
  • Identity Verification (KYC): To meet legal obligations related to preventing fraud and money laundering.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your complaints and queries promptly.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Security Assurance: To detect and prevent suspicious activity.
  • Promotional Communications: To send you bonus and offer notifications, with your consent.
  • Legal Compliance: To comply with Curaçao Gaming License requirements and applicable international law.
Important

Pinup App never sells your data to third parties for marketing or advertising purposes. Promotional emails or messages are never sent without your consent.

In line with the pinup app Privacy Policy, we follow a data minimization principle — meaning we only collect and use the minimum amount of information necessary for the intended purpose. If you wish to opt out of marketing communications, you can do so at any time from your account settings.

3

How Long Data Is Retained

Pinup App retains your data until its purpose has been fulfilled or as required by legal obligations. Retention periods under our Privacy Policy are as follows:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 Years Legal Compliance
Financial Transactions 7 Years AML Regulations
KYC Documents 5 Years License Terms
Login Log 1 Year Security
Support Messages 3 Years Dispute Resolution
Marketing Preferences Until Updated User Consent

Once the designated retention period ends, pinup app securely deletes or anonymizes your data. You may request deletion of your data when closing your account, though certain information may need to be retained for a specified period due to legal obligations.

4

Sharing Data with Third Parties

The pinup app Privacy Policy is clear — we do not sell or rent your personal information. However, data may be shared in certain specific circumstances necessary for operating the service:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
  • Game Provider: Technology partners essential for running our games.
  • Regulatory Authority: The Curaçao Gaming Authority or government agencies for legal investigations.
  • Security Services: Specialized partners for fraud detection and prevention.
Our Commitment

Pinup App only shares data that is strictly necessary to complete a specific task. All partners operate under the same strict confidentiality agreements as Pinup App.

For international data transfers, pinup app ensures that equivalent data protection standards are in place in the destination country or region. For European users, GDPR Standard Contractual Clauses apply.

5

Cookies & Tracking Technologies

Pinup App uses cookies and similar tracking technologies on its website. These help improve your browsing experience and keep the platform running effectively.

Cookie Type:

  • Essential Cookies: Required to keep the platform running properly. These cannot be disabled.
  • Functional Cookies: To remember your language preference and keep you logged in.
  • Analytics Cookies: To understand site usage (Google Analytics).
  • Marketing Cookies: To show you relevant advertisements (subject to your consent).

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features. In line with Pinup App's Privacy Policy, your consent for cookies will be requested on your first visit to the site.

6

Your Privacy Rights

Under the pinup app Privacy Policy, you have the following rights:

  • Right to Access: You can find out exactly what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you can request that your data be deleted.
  • Right to Restrict Processing: In certain situations, you can request that the processing of your data be restricted.
  • Right to Data Portability: You can request a copy of your data in a readable format.
  • Right to Object: You can object to certain types of data processing.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.
How to Exercise Your Rights

To exercise any of your rights, email us at support@pinupapp.ws. We will respond within 30 days of receiving your request. For urgent matters, you can also reach us via Live Chat.

When you submit a request to exercise your rights, your identity will be verified to prevent unauthorized access to your data by anyone else. pinup app is fully committed to upholding your privacy rights.

7

Technical Measures for Data Protection

Pinup App has put in place multiple technical and organizational measures to keep your data secure. Our security infrastructure is continuously updated and improved.

  • TLS 1.3 / SSL 256-bit Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against external threats.
  • Regular Security Audits: Periodically audited by independent third-party experts.
  • Restricted Staff Access: Only authorized personnel have access to personal information.
  • Data Backup: Regular secure backups to ensure no data is lost.
  • Security Incident Response Plan: In the event of any data breach, users will be notified within 72 hours.
Your Vigilance Matters Too

Pinup App will never ask for your password or OTP via email or phone. If anyone requests such information in the name of Pinup App, report it immediately at support@pinupapp.ws.

For your own security, use a strong password, keep 2FA enabled, and always log out after using an unfamiliar device. We're committed to your privacy under Pinup App's Privacy Policy — but your own awareness is your best protection.

8

Contact & Complaints

If you have any questions, concerns, or complaints about Pinup App's Privacy Policy, please get in touch. Our dedicated privacy team is here to help.

  • Email: support@pinupapp.ws
  • Live Chat: Live chat support available directly on the Pinup App platform.
  • Response Time: Usually within 1–3 business hours.
  • Language: Reach out in Bangla, get a reply in Bangla.

We first try to resolve issues directly. If you're not satisfied with our resolution, you may file a formal complaint with the Curacao Gaming Authority.

Last Updated: January 2026
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